Hello,

Today we are announcing a new feature that is being added to Pococha this week.

The feature is called Rank Meter Ranking, and we think it will help users understand how the Rank Meter works!

Estimated Release Date: Thu Dec 15 PST

Release App Version: 5.24.0

Please note, nothing about how the Rank Meter works is being changed – it is the same! But this new feature will provide users with more information about the meter so they can understand it better and use the information to create more informed goals & strategies.

Let’s get started!

What is Rank Meter Ranking?

We often receive comments from users that the Rank system is difficult to understand, especially the Rank Borders. Rank Borders are the Support Point amounts that must be achieved in order to earn a certain amount of Rank Points. For example, the amount that is shown between +1 and +2 on the meter is the Rank Border.

So, on Dec 11, we will be releasing a new feature called “Rank Meter Ranking” to make the Rank system more intuitive and easier for your community to unite around the same goal.

Rank Meter Ranking is a new page where you will be able to see more details about the Rank Meter.

The new feature will allow users to see which broadcasters they are competing against on the Rank Meter. Particularly, the broadcasters who are ahead or behind them will be shown. Additionally, it will show the broadcasters who are directly above each Rank Border and the amount of Support Points they currently hold.

Accessibility of Feature:

• The feature will be accessible by clicking “Current Meter Ranking” under a broadcaster’s Rank Meter on their profile.
• The feature will only be accessible to those who can already see the broadcaster’s Rank Meter.
  • If a Family has 15 or more members, only the Family members will be able to access the feature.
• If a Freeze Pass is activated, the feature will not be accessible.

Here’s a mock up of what it will look like!

*The above numbers are only for purposes of understanding, and do not represent actual values.

Additional Features:

• The feature will show the following broadcasters:
  • The 3 broadcasters directly above and below the specified broadcaster.
  • The broadcaster with the highest amount of Support Points in the specified broadcaster’s Rank.
  • The broadcaster who is directly above each Rank Border level for the specified broadcaster’s Rank Class.
• Broadcasters can see how many broadcasters are above them until the next Rank Border level.

The Rank Meter Ranking will show broadcasters who are in the same Rank, but different Rank Classes. Rank is the group of Rank Classes (B Rank includes the Rank Classes B1, B2, & B3.)

Even though broadcasters in the same Rank will be competing on the same meter, the Rank Border levels will be different for each Rank Class.

For example, a B1 broadcaster, B2 broadcaster, and B3 broadcaster will all compete on the same Rank Meter. However the amount of Support Points they need to achieve a +1 will likely be different.

We will explain this in detail shortly!

Why didn’t Pococha show this ranking before?

As we have explained before, the Rank Meter is the area of competition between broadcasters. Each day, they compete to achieve Rank Points in order to Rank up.

Since only a percentage of broadcasters can earn Rank Points, broadcasters compete to try and earn these points. This competition causes the Rank Border levels to increase. Pococha does not increase these borders.

Even before this new feature was released, broadcasters were still competing with each other in the exact same way – the ranking was just hidden to users. We think that providing this information to users will make the Rank Meter easier to understand, and allow users to make smarter goals, strategies, and decisions!

Many users did not understand how other broadcasters were changing the Rank Borders of the meter. We hope this new feature will make it more clear.

Which broadcasters do I compete with, and how?

Before we explain the mechanics of the Rank Meter in detail, here’s a quick recap of some important terms!

• Rank = The group of Rank Classes. (B Rank includes Rank Classes of B1, B2, B3)
• Rank Class = The individual level (like B2 Rank Class)
• Rank Border = The number shown between sections of the meter (like +1 and +2) that shows how many Support Points are needed to reach that section.

On Pococha, the size of enthusiasm and support that the viewers have for a certain broadcaster is represented as the broadcaster’s Rank (like B Rank). Within each Rank there are subdivisions called Rank Class (like B3 Rank). For example, a beginner broadcaster with a smaller amount of total support might be E1 Rank Class, while a more experienced broadcaster with a larger amount of support could be A5 Rank Class.

Rank Class can go up or down according to the amount of Rank Points that the broadcaster earns or loses each day. Rank Points are earned or lost depending on the daily amount of Support Points that the broadcaster earns compared to other broadcasters who are in the same Rank. The amount of Rank Points is decided when the 24-hr period of competition, known as End Time, comes to and end.

Due to the current size and ecosystem of the US app, broadcasters who are in different Rank Classes but the same Rank often compete on the same Rank Meter. For example, a B1 Rank broadcaster may be on the same meter as a B3 Rank broadcaster.

The current size of the US platform is too small for Rank Classes to only compete with the same Rank Class (like A2 competing only with A2). If the competition is too few broadcasters, it will create an undesirable experience for users because of highly volatile meters. Therefore, we created a temporary solution that allows the competition to be more stable. This is why broadcasters of different Rank Classes but the same Rank compete on the same meter (B1, B2, & B3 competing on same meter.)

However even though different Rank Class broadcasters on the same Rank Meter, they likely require a different amount of Support Points to reach each Rank Border level.

This is because the percentage of broadcasters who can earn Rank Points will be different for each Rank Class! Here’s some examples…

Example 1:

• The percentage of B3 broadcasters who can earn a +1 is x%.
• The percentage of B2 broadcasters who can earn a +1 is (x+y)%.
• The percentage of B1 broadcasters who can earn a +1 is (x+y+z)%.

As you can see, the lower the Rank Class, the bigger the percentage of broadcasters who can be in a certain Rank Point range.

Example 2:

Let’s use an example with numbers!

*Please Note: These numbers are only used to help explain the mechanics of the Rank Meter, and do not represent actual or expected values.

• A B3 Rank broadcaster might need to be in the top 10% of all B Rank broadcasters in order to get +2 Rank Points.
• A B2 Rank broadcaster might only need to be in the top 20% of all B Rank broadcasters to get the +2.

As you can see, the lower Rank Classes have a slightly bigger percentage and therefore better chance of achieving a certain Rank Point. While the higher Rank Classes have a smaller percentage, they also enjoy bigger amounts of Time Diamonds and Performance Bonuses!

Broadcasters in the same Rank Class (like B3) will all have the exact same percentage ability of achieving a certain Rank Point.

For this reason, the same Rank Meter Ranking will show different Rank Borders depending on the broadcaster’s Rank Class. A B2 and B3 broadcaster may appear on the same Rank Meter, but the position and amount of say, the +1 Rank Border, will be different for each.

Remember, the amount of Support Points for each Rank Border is determined not by Pococha, but by the amount of competition and the amount of Support Points that broadcasters in each Rank are earning. The Rank Border percentages for each Rank Class stay the same, but the Rank Border levels will change based on broadcaster activity.

Please Note: If there are a small amount of broadcasters in a certain Rank, the Support Points at a Rank Border level could end up being the same for more than one Rank Class, even if the percentage of broadcasters who can reach that Rank Border level differs across each Rank Class.

We hope the new feature and these examples will help users understand the Rank Meter more intuitively!

Will the new feature increase bullying?

Some users may be concerned that the new feature could lead to an increase in bullying, since it shows which broadcasters they are in direct competition with.

We encourage all users to use the new feature in the spirit of healthy competition and good sportsmanship.

Remember, nothing has changed about the way the Rank Meter works. Broadcasters have already been competing directly with broadcasters before this feature.

Instead of causing jealousy or resentment, we hope this new feature will provide communities with new tools for creating goals & strategies!

As always, Pococha has rules against bullying & harassment, especially violent or abusive threats. Please report any violation you see, and the Pococha moderation team will take the appropriate action. We also encourage users to block those who are creating a negative or toxic environment.

What happens if a broadcaster uses a Freeze Pass?

If a broadcaster uses a Freeze Pass, they will be removed from the Rank Meter Ranking.

Broadcasters are allowed to used Freeze Passes up until the last hour before End Time. Many broadcasters use Freeze Passes at this moment to save their meters.

This means that the Rank Meter Ranking my change rapidly, especially right before the hour before End Time.

For example, if there are 10 broadcasters in above you on the ranking and they all suddenly use a Freeze Pass, they will be removed and your position on the ranking will change rapidly.

Additional Information

1. The Rank Meter Ranking page is not automatically updated. You will need to reload the page yourself or re-access the page to check the status in real time.
2. Sometimes it may appear that 2 or more broadcasters have the same amount of Support Points, however they could be different. This is because the Rank Meter Ranking page does not show decimal points. A user with 100.2 Support Points will appear higher than a user with 100.1 Support Points, even though the app will show them both having 100 points.
3. Pococha has an Upper Stabilization Mechanism in place to ensure that users’ do not have a negative experience caused by a sudden increase in the Rank Border on a particular day. When a Rank Border is being affected by the Upper Stabilization Mechanism, the value of that Rank Border may be close to the value of the Rank Border below it. However, there is no change in the percentage of the other Rank Borders, so Broadcasters aiming for the lower Rank Border are not at a disadvantage than usual.

Thank you for reading.

We hope this blog has helped users understand the new Rank Meter Ranking feature.

If you have questions or concerns, please contact our Support team by using the in-app Contact Us features.

Hi users,

Today we’d like to discuss the importance of a healthy & positive environment on Pococha and how we can work together to address bullying & harassment in the community.

Pococha is committed to providing a safe and secure environment for meaningful communication between users. Therefore, we do not allow any behavior that seriously harms others or makes them feel unsafe.

To prevent this behavior, we have created a list of rules, community guidelines, and violations. For example, we prohibit slander or violent/offense behavior.

Please read the following FAQ pages to understand Pococha’s rules.
Pococha Rulebook
Preventing Slander and Other Issues
Violent or Offensive Behavior

What is considered slander/harassment?

Pococha wants its users to enjoy conversations as freely as possible. However, we do not permit the use of false rumors or foul language that refers to others. Let’s look at some examples.

Example 1

• A broadcaster tells their viewers “You shouldn’t go to their broadcast because that person is a XXXX (bad word or baseless rumor)”

This type of action could be considered slander.

We advise broadcasters to refrain from using any language or mentions which others may find hurtful.

A broadcaster saying something like “I only want you to support me, and not other broadcasters”, would likely not be considered slander.

Example 2

• A viewer says ““He is a XXXXX and a very nasty person and I hate him too, so you shouldn’t go to his broadcast”

This could be considered slander.

What kind of bullying behavior is prohibited on Pococha?

The following other activities are not permitted in Pococha

• Hurting other broadcasters and viewers by continuously stating the broadcast is “weird” or “boring” during the broadcast.
• Persistently requesting actions that the other person does not want to do.
• Discriminatory remarks about sexual orientation, race, disabilities, etc. Discriminatory remarks about gender, such as “You can’t do XX because you’re a woman/man.
• Threatening behavior accompanied by demands, such as “If you don’t do something for me, I’ll badmouth you to hurt your reputation.
• Making violent remarks to others, such as “I’ll come and beat you up,” or causing fear of physical harm.
• Causing damage to photos, objects, etc. of a specific person, and actions that make people feel threatened or violated.
• Spamming the chat with excessive repeated messages that disrupt the broadcast.
• Posting a large number of meaningless comments aimed to disrupt a broadcast.
• Actions that make you feel threatened, such as “I’m going to your house” or “I’ve found your address.

There are also instances where you might hurt others unintentionally. Please use the app in a manner that respects the feelings of other broadcasters and viewers.

Additionally, violent or offensive Behavior is prohibited.

For example:

• Threats of violence to kill or blow up a building, such as “I want to burn that building down.” Saying assaultive remarks, such as “I’m going to beat you up”, even as a joke.
• Suggesting membership in organized crime groups, such as “I’m a member of a gang, so if you go against me, you’ll get hurt.”
• Threatening the safety of others, such as “walking around with a knife.”
• Threatening to cause emotional abuse to others, such as bullying, harassing, etc.
• Threatening to expose personal information about others, such as their physical addresses, emails, social media accounts, etc.

What should I do if I see a violation?

If you see any inappropriate behavior, please report it by using the report function in the app.]

If you are unsure how to report/block, please read our FAQ Dealing with Troublesome Users.

Reports will be checked in the order they were received. If it is determined that there is a problem, an appropriate response will be taken.

In our investigation, the accurate information you provide is critical. Therefore, please provide us with the facts as clearly as possible in your report.

For example, don’t just say “I was bullied.” Instead, provide evidence of what statements were made, when and to whom. This will allow us to more reliably investigate and take appropriate action.

Finally, we advise not gossiping about things you heard from others.

Any actions that may lead to slander or problems for both the broadcasters and viewers may result in warnings, account feature restrictions, or other penalties.

Please see What to Do in Case of Violations for more details on how to deal with violations.

Thank you for reading and helping keep Pococha a safe and positive place for all!

A great way to create achievable goals!

Hello Pococha users!

Thank you for using Pococha.

Today, we would like to discuss our Item Ranking feature! This feature provides a great opportunity to create a different kind of goal that your community can aim towards and achieve.

Did you know that you can see the ranking by clicking the crown symbol in the upper right corner of the Pococha application?

From here, you can see:

• Broadcaster Daily, Weekly, and Monthly Ranking for:
  • Support Points
  • Core Fans
  • Fan Noise
  • Each Item
• Viewer Ranking Daily, Weekly, Monthly Ranking can also be seen.

One type of ranking is the Item Rankings!

This page shows the rankings for every Item on Pococha. Since there are over 100 Items, it is a great idea to try and aim to be #1 in one or more of the Items.

For example, try being the #1 broadcaster who has collected the most “High Five” Items for the month.

‼️Right now, you can be the #1 daily ranking for some Items by collecting just 2-3 of the Item in a day!‼️

First, decide on an item, and let all your viewers know during a broadcast. For example: “Today, I’m going to take first place for this item!

Try starting with a small goal of getting a #1 Daily Item Ranking, then try a Weekly #1, then Monthly! This is a great way to achieve goals and create a moment of victory for you and your supporters.

Try creating a new Item Ranking goal today!