Round Table #7 Q&A

Hi everyone!

Thank you to everyone who attend our Round Table #7 event. We’ve pleased to hear so many users excited about the new Items, Events, and updates!

In this blog, we will provide a review of the Round Table event and answer questions submitted to us!

Here’s an overview of the topics we covered.

  1. Poco Academy
  2. Change of Coin Cost
  3. Event Tab
  4. New Events
    1. 1. Battle Bingo
    2. 2. Hall of Fame: Grand Championship
  5. Event Etiquette
  6. New Items
    1. 1. Congrats Items
    2. 2. Halloween Items
    3. 3. PocoRanger Items
    4. 4. Combo Items
  7. Family Feature Update
  8. Addressing Toxic Behavior
    1. Report Vs. Block
  9. About Rank System
    1. A. What Is Rank?
    2. B. Why Does The Rank Meter Move?
    3. C. Why Do I Have To Be Competitive On Pococha?
  10. About Rewards System
    1. A. Broadcasters Are Creators, Not Employees
    2. B. How Do Viewer’s Items Turn Into Diamond Rewards?
    3. C. Signed vs Independent Rewards
  11. Q&A From Users
    1. Q: Why do I have to be competitive on Pococha?
    2. Q: If all rewards are based on viewers’ support, why are there Time Diamonds?
    3. Q: Why haven’t our reward increased? Will they increase in the future?
    4. Q: Is there a lag in the calculation of the meter and Event Points?
    5. Q: I thought that Pococha’s focus was to be a positive & supportive community. Isn’t competition at odds with this kind of mission statement?
    6. Q: How much Support Points is each Item actually worth?
    7. Q: What is being done about bot or spam accounts on Pococha?

Let’s get started!

Poco Academy

First, we wanted to let our users know about a new educational program that has been opened up to all users – the Poco Academy!

Poco Academy is a 2-month training course we are offering to broadcasters to help them learn the ins and outs of Pococha, improve their Rank, and a place to directly offer their feedback and suggestions to Pococha!

Our previous Poco Academy have increased their Rank by an average of 3.8 and gained an average of 16 new Core Fans in just 2 months!

All broadcasters are encouraged to sign up for this new program. While the sign up period for the current registration has ended, we plan to have new registration periods in the future – stay tuned!

To learn about Poco Academy firsthand from a recent graduate, read our recent testimonial from user IAmKaren!

Change of Coin Cost

Coins prices have changed! Now, viewers purchasing Coins will receive about 20% more Coins than before. The value of Support Points created by Items will not change, so let’s use this opportunity to send more Items to our broadcasters and help them achieve their goals!

CostOld CoinsNew Coins

Event Tab

Many users have been having questions about which Events they can and cannot enter. We’d like to address this!

Any Events on the Event Tab page that have a unique thumbnail image are available to register for! If the Event is listed but does not have a thumbnail image yet, then the registration period is not open yet.

✅ Thumbnail Image = Event registration period is open

❌ No Thumbnail Image = Event registration period has not opened yet

New Events

We’re always trying to bring new types of Events to Pococha for our users. Here’s a look at some exciting new Events arriving soon.

1. Battle Bingo

Introducing a new type of Event – Battle Bingo!

In this new Event, broadcasters and their Families will compete to win squares on a bingo board. Teams will win squares by deciding a strategy and then sending enough Items to beat the other team.

Winners will receive an exclusive Family bonding card as well as a banner on the home page!

While the registration period for this Event has passed, the Event will occur soon – be sure to watch and support your broadcaster’s team!

2. Hall of Fame: Grand Championship

We’ve heard from many users who want to see an even bigger Event than the Hall of Fame. So, we’re introducing the Hall of Fame: Grand Championship!

While details are still being finalized, we can share some things about it.

Only winners of previous Hall of Fame Events will be able to enter and compete against each other this time. Since this will be our biggest Event yet, you can expect the prizes to match.

This Event is expected to begin in January. Dates & details are subject to change.

Event Etiquette

We’ve noticed some broadcasters swiftly blocking new viewers as soon as they arrive!  

From normal broadcasts to event broadcasts, new viewers are always important to expanding your community and gaining more support!

Please be mindful of using the block feature, and utilize it when it’s necessary to maintain the safety and joy of your community.

New Items

Here’s a look at some new Items we have arriving!

1. Congrats Items

Ever wanted to congratulate a fellow viewer for becoming a Core Fan or for leveling up? Now you can!

The “Congrats on Coring Up!” and “Congrats on Leveling Up!” Items have just arrived over this weekend. We encourage all our users to send them to help build camaraderie and increase support.

2. Halloween Items

Shoutout to our POCOLAB attendees who helped us create these 3 brand new Halloween Items!

These 3 new Items will join our already amazing lineup of spooky seasonal Items.

  • Spooky Bat (NEW) – 1 Coin
  • Ghost Candy – 55 Coins
  • Jack O’ Lantern – 55 Coins
  • Lollipop – 55 Coins
  • Skullebrate (NEW) – 88 Coins
  • Costume Party – 111 Coins
  • Say Boo – 333 Coins
  • Happy Haunted House (NEW) – 666 Coins
  • Trick or Treat – 1080 Coins

Release Period: Oct 16 – Oct 31

3. PocoRanger Items

We know that the PocoRanger Item is one of the most popular Items on Pococha. So, we wanted to introduce even more PocoRangers!

We’re bringing a new Red, Blue, & Yellow PocoRanger Item to Pococha – each with their own catchphrase that is sure to hype up the broadcast.

  • Red PocoRanger – 111 Coins
  • Blue PocoRanger – 333 Coins
  • Yellow PocoRanger – Coming Soon

Expected Release Date: October 26

4. Combo Items

Our POCOLAB attendees also helped us create 3 new Combo Items!

What is a Combo item you ask?

It’s a smaller Item that is intended to be use in coordination with its larger counterpart. Not all viewers can send a large Item, but now they can send these small Combo Items alongside the larger one!

Expected Release Date: October 26

*Coin prices shown are for the larger Item, Combo Item price will be announced soon but will be 1-10 Coins

Family Feature Update

We apologize for the delay in the much anticipated new Family Feature. We need a little bit more time to make sure it’s perfect!

We hope to release it in mid October to early November.

Remember to save any Family chats, since they will not be transferred. There may also be some data lost between the date of data acquisition and date of feature release. We will announce these dates ahead of time!

Addressing Toxic Behavior

Recently, we’ve heard from some Pococha users who are experiencing toxic behavior in the community. 

This could include:

  • Un-sportsman-like Competition
  • Bullying/Harassment
  • Slander
  • Sexual Comments

We’d like to address this! 

Please review the our Pococha Rulebook, where we address which behaviors are considered a violation on Pococha.

If you believe another user has committed a violation of the Rulebook, please report their broadcast or their account. Pococha reviews and determines an outcome for all reports, however, the user who reported will not always receive an update about their report.

Report Vs. Block

  • Reporting alerts the Pococha team that a user should be investigated for potential violations. This does not prevent the user from broadcasting or interacting with your broadcast.
  • Blocking does not alert the Pococha team. Instead, it removes a user from the broadcaster’s stream, and prevents them from interacting any further.

Remember that after you block a user, you cannot report them. So always report before blocking if they have broken a community guideline!

Not sure how to report or block? Read our Dealing With Troublesome Users article here!

About Rank System

We recently released a blog titled “Why Do Rank Borders Move?” and we discussed the contents of this blog during the Round Table. We encourage our users to read the full blog for all the details, but we’ll provide a summary here!

We frequently hear from users things like:

  • “I don’t understand the Rank Meter.”
  • “Why do I have to be competitive on Pococha?”
  • “I think it is unfair that the meter moves.”

A. What Is Rank?

Pococha is like a game in which creators can win by working together with their supporters to achieve goals.

Rank is a signifier of a broadcaster’s level of support from viewers, compared to other broadcasters on the app. As broadcasters increase their Rank, they’ll gain access to larger rewards and entry into bigger Events!

On Pococha, broadcasters earn Diamond rewards based on the amount of support they are receiving from their viewers. More support means more rewards! In this way, the Rank system signifies how much support a broadcaster is receiving, and how big of rewards they should be earning in return.

B. Why Does The Rank Meter Move?

We hear this question quite often!

Some users think that the meter’s borders should not move, or that Pococha is responsible for moving the border levels – but this is a misconception!

The Rank Meter compares one broadcaster’s level of daily support to the level of daily support of other broadcasters. Remember, in order to increase your Rank you must be earning more Support Points than your fellow broadcasters.

A border increases when 2 or more broadcasters are competing for the same spot. Not all the broadcasters can win, so the one who can earn the most Support Points will achieve their goal.

Read the full blog for a more detailed explanation!

C. Why Do I Have To Be Competitive On Pococha?

Pococha is for creators who want to grow their fan community by being competitive!

The Rank System rewards broadcasters who are best able to work with their Families to reach common goals. Remember, Ranks are relative! Broadcasters lose Rank Points and Rank down if their average level of support is lower than those in the same Rank.

If this happens, then your new Rank may actually be a better and less stressful fit.

Use the Rank System as a tool!

The Rank System is a great way to use competition to your advantage. A competitive atmosphere is a useful way to increase support from your viewers. 

Broadcasters still receive the normal amount of their Engagement Diamonds from Items, even if they do not achieve their goal on the meter. So viewers’ Items are not worthless.

About Rewards System

Recently, we released another blog titled – Explaining Pococha Rewards.

We covered this article during the Round Table, and will summarize a bit! We encourage users to read the full article in their own time.

Often we hear users asking:

  • How does Pococha reward broadcasters?
  • What kind of monetary rewards can I earn?
  • How can I increase the size of my rewards?
  • Are my rewards a result of my viewers’ support?

A. Broadcasters Are Creators, Not Employees

Unlike a salaried employee at a company, a creator knows that their rewards like Diamonds are provided to them not by the platform (Pococha) but instead by their viewers. Being a broadcaster on Pococha is not like earning a salary for working. The broadcaster’s rewards are instead a direct result of how much revenue is being generated by their fans. If they wish to increase the size of their rewards, they must increase the size of support from their fans.

Just like Youtube, Pococha is the platform where creators and fans can connect, and provides a place for viewer’s support to be translated into monetary rewards. The creators do not work for the platform – they work for themselves and use the platform as a tool to grow their influence and earn higher rewards!

B. How Do Viewer’s Items Turn Into Diamond Rewards?

Items will earn Support Points for the broadcaster, which will then translate into Engagement Diamonds!

To help broadcasters who are choosing to believe in Pococha in the long run, Pococha is currently providing a subsidy in the form of a Performance Bonus

In fact, currently all revenue generated from viewer’s using Coins is being used towards broadcasters’ rewards. We are doing this even though we must also spend money on fees paid to Apple & Google, and the cost of keeping the app running!

Together, Pococha will grow alongside our creators as their communities flourish and grow. As the app becomes larger, the rewards provided to broadcasters will also grow.

C. Signed vs Independent Rewards

Signed and independent broadcasters earn Diamond rewards in the exact same way!

There is no difference.

Signed broadcasters have their Diamond rewards sent to the agency where they are distributed to the broadcaster at the agency’s discretion. Both signed & independent can track their Diamond reward earnings with Pococha’s daily & monthly reports inside the app.

Q&A From Users

We received questions during the Round Table, and will address them here!

Q: Why do I have to be competitive on Pococha?

We addressed this during the Round Table and in our recent blog, but we’re happy to reiterate!

Pococha is a platform designed for creators who want to be competitive by using their fanbase and community to achieve common goals with supporters!

So, on Pococha, competition is the name of the game. We believe that competition improves the quality of everyone’s broadcasts and makes communities stronger, which can create new influencers

In order to increase the size of their community, a creator must be competitive on any platform. Consider Tik Tok, where creators must compete on the apps ranking algorithm to try and get more views.

Instead of having the competition hidden, Pococha brings this ranking competition to the forefront of the app and allows its users to use it as a tool to succeed. We truly believe the Rank System and competition are the best ways for creators to strengthen relationships and grow with their Families.

We also recommend reading the full blog – “Why Do Rank Borders Move?”

Q: If all rewards are based on viewers’ support, why are there Time Diamonds?

This is a good question!

Yes, all rewards are a result of viewer support – even Time Diamonds. But, we’d like to explain the reason for Time Diamonds to help users understand how.

First, it’s important to understand that Time Diamonds should not be considered as an “hourly pay” and are not provided to users as guaranteed compensation.

Instead, Time Diamonds are provided more as an “averaged reward” to help users earn a steady amount of Diamonds.

When Pococha first launched, all users only earned Engagement Diamonds. However, we found that users would have some good days and some bad days which created an undesirable experience. So, we decided to instead take some of the Engagement Diamonds users were earning, and redistribute them as Time Diamonds.

In this way, users can earn an average amount of Diamonds despite good and bad days.
Also because the amount of Time Diamonds a user earns is dependent on their Rank, Time Diamonds are also a result of the amount of viewer support! A user with higher support will increase their Rank, resulting in higher Time Diamonds.

Currently, Pococha is not taking any commission fee from broadcaster’s rewards. All revenue being earned by Pococha is being invested into broadcaster rewards. As Pococha grows and the amount of support also increases, the amount of Time Diamonds will also increase.

Q: Why haven’t our reward increased? Will they increase in the future?

Remember, the size of rewards is a direct result of a broadcaster’s amount of support from viewers. A broadcaster’s rewards increase when their viewer support increases.

Pococha is currently not taking any commission fees from users’ rewards.

In order for Pococha to increase the size of rewards, the amount of support from viewers must first increase! Currently, Pococha is not taking any commission fee from broadcaster’s rewards. All revenue being earned by Pococha is being invested into broadcaster rewards.

Currently the highest Rank is A Rank. However as Pococha continues to grow, we expect competition to get bigger and the amount of viewer support to increase more than current levels. As support grows, Pococha can begin creating new & bigger ways to provide rewards to broadcasters – such as creating a new higher Rank above A Rank.

Q: Is there a lag in the calculation of the meter and Event Points?

During End Time and the end of an Event, all Items and points are counted until the very last moment.

After the finish time has ended, there will be a brief moment of calculation. During this calculation period, new Items and points will not be counted.

However, it will continue to calculate any Items and points that were added before the calculation started. So, you can be assured that all points will be calculated and represented correctly!

Q: I thought that Pococha’s focus was to be a positive & supportive community. Isn’t competition at odds with this kind of mission statement?

We believe that competition and positive community can coexist! They don’t have to be mutually exclusive.

Consider your favorite sports team. Fans on rival teams can be competitive but with a spiriting of respect for the other team.

The same is true for Pococha. Pococha is a place where broadcasters can bond with their supporters through the ups and downs of competition. They can celebrate a winning moment together, like achieving a +2 at End Time or winning and Event! Even in moments of losing, the Family can deepen their relationship and grow stronger.

So, Pococha’s goal is to create this environment that is competitive but also supportive and positive!

Q: How much Support Points is each Item actually worth?

The amount of Support Points from each Item is determined by multiple environmental factors during a broadcast.

For example, not only does the value of Coins being sent matter, but also the total number of viewers who have sent Coins.

Consider the following 2 scenarios.

Scenario 1: 1 viewer sends 1 Item that cost 1000 Coins.

Scenario 2: 10 viewers each send 1 Item that cost 100 Coins, totaling 1000 Coins.

In the above example, Scenario B would create more Support Points for the broadcasters even though the same amount of Coins was sent by viewers. This is because there were 10 viewers sending Items, instead of just 1.

So, you can see how there is no normal value for each Item. However, many users can begin to predict and estimate how many Support Points each item will create, when conditions are similar.

Q: What is being done about bot or spam accounts on Pococha?

Pococha is committed to ensuring that communication on the app is authentic. We take many measures to investigate accounts that are behaving in a spam or bot-like way.

We are away of the frustration some users feel when they encounter an account that appears to be a bot. We are continuously working to improve our detection system and help prevent this type of behavior.

We encourage all our users to report & block any accounts that exhibit bot behavior> Pococha will investigate all reports.

Thank you for taking time to read this article! We hope you will enjoy the new Events, Items, and updates. Please attend the next Round Table event for even more exciting news.

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